Collaboratively field donor requests and inquiries on-site during core business hours through the department phone line, voicemail, and email inbox.

Update and maintain confidential electronic donor files according to departmental procedures, including but not limited to Case creation and resolution.

Collaboratively lead the execution of acknowledgement fulfillment, including tax-deductible and tribute gift acknowledgments, considering various treatment for gifts above and below $1K.

Facilitate the scheduling of department meetings, the setting of agendas, and administration and archiving of department documents and files.

Provide support and project coordination for cross-departmental requests such as creative briefs, data requests, etc.

 Support corporate gift matching confirmation fulfillment
 Make recommendations of tailored stewardship activities based on donor interactions.
 Carry out routine data hygiene practices in alignment with department SOPs.
 Carry out routine office activities such as typing, copying, and filing.
 Perform other duties as assigned.