Director of Development Operations

SUMMARY:

Serves on the Development leadership team and is responsible for co-creating and executing departmental-level strategies to achieve annual fundraising goals. Serves as the subject matter expert and director of Development Operations, including database management, gift entry and acknowledgment, data analytics and reporting. Will design and implement a robust pipeline development strategy, leveraging prospect research, data analytics, and moves management. Will be highly involved in the evaluation and design of optimal data hygiene practices and workflows across the functional areas of Development such as grants, corporate partnerships, and individual giving.

PRIMARY DUTIES:

• Add value to MOFC through securing the resources necessary to support Mid-Ohio Food Collective (MOFC) strategic priorities
• Co-create and execute departmental-level strategy to ensure annual fundraising goals are achieved
• Participate in development leadership activities, including strategy sessions, team meetings, and board development committee meetings
• Responsible for participating in annual revenue and expense forecasting for the department
• Effectively lead a high performing development operations team, through the co-creation, implementation, and measurement of a comprehensive operations strategy
• Oversee database management including donor records, gift entry, acknowledgments, reporting and analytics
• Devise and implement donor pipeline strategies to support prospect development and ensure effective portfolio review and management
• Manage departmental data priorities and workflows to ensure optimization of resources
• Partner with the finance team to ensure gifts are tracked and credited appropriately and balance against the general ledger
• Serve as expert in Charity Engine (the Customer Relationship Management (CRM) system utilized by MOFC for donors), support staff in leveraging the tool, and enforce data policies
• Direct team members in areas including but not limited to performance management, training and development, workflow planning, and workforce capacity
• Identify and address barriers to ensure success

EDUCATION & EXPERIENCE:

Education and Certifications: Bachelor's Degree in related field or equivalent experience is required.

Experience: Seven (7) years of development experience with a minimum of five (5) years of demonstrated track record in overseeing development operations. Three years of previous supervisory experience is required. Demonstrated experience in constituent relationship management software and Microsoft Office is required. Excellent written and verbal communication skills, and relationship building skills are required. Demonstrated project management and time management skills are necessary.

Skills/Competencies: High level of attention to detail and accuracy. Must possess strong oral and written communication skills and excellent interpersonal skills. Ability to represent MOFC with professionalism when interacting with stakeholders. Must be able to maintain confidentiality at all times. Proficient at task management and oversight, including the ability to prioritize and manage multiple tasks, be flexible, and meet deadlines. Works well and effectively with others.

JOB CONDITIONS:

Working Conditions: Normal office environment with the possibility of a hybrid schedule. Occasional travel is required. External applicants must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment.

ADA: The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

This job description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities, or requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Current Openings for Director of Development Operations Jobs at Mid-Ohio Food Collective