Information Technology Intern

JOB TITLE:
Information Technology Intern
STATUS:
Part-time Internship
REPORTS TO:
Senior Director of Information Technology
DIRECT REPORTS:
None

SUMMARY: Are you passionate about technology and our mission to end hunger? If so, Mid-Ohio Foodbank (MOF) is seeking paid summer internships in the Information Technology department. This entry-level role is an excellent opportunity to learn what it is like to work in IT and gain hands-on experience. The IT Team at MOF consists of five (5) team members who are responsible for MOF's infrastructure, networks, websites, servers, applications, computers, and all things technology. A few areas of the business we support are the Food Pantry, Farm, Warehouse, and various departments such as HR, Finance, Marketing, and Agency Services. The duties are listed below however there is potential opportunity to work on other projects relating to security, data, cloud services, disaster recovery, data backups, and network optimization. We were categorized as essential business at the start of the pandemic therefore we are working on-site in the Grove City office, wearing masks, and maintaining protocols for a safe work environment.

PRIMARY DUTIES:
Implements, updates, and maintains computer systems for Mid-Ohio Foodbank (MOF)
Provide support in diagnosing hardware and software issues and troubleshooting activities
Assists the service desk staff of two (2) with end-user tickets
Performs technology research and configuration of new or existing technology
Documents configurations and settings
Participates in special technology projects as assigned
Assists team with inventory management project
Provides application support in conjunction with other IT Team Members
Performs other duties as assigned

BENEFITS:
Gain hands-on experience in an IT position
Shadowing and training experiences with knowledgeable professionals
Flexible schedule for students
Compensation available

EXPERIENCE/SKILLS:
Experience: Basic knowledge of computer troubleshooting in a primarily Microsoft Windows/Office environment. An understanding of networking principals including Active Directory, DNS, DHCP, NAT, network routing is a bonus. Proficient in Microsoft Office software. Any skills relating to the Office365 migration would be helpful, not required.

Skills/Competencies: From an entry-level perspective: Ability to troubleshoot, repair, and configure computers, servers, printers, and all other supporting user technology. Must be able to represent Mid-Ohio Foodbank with professionalism when interacting with staff and MOF guests. Strong verbal and written communication skills with a team player attitude.

JOB CONDITIONS:
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties

Current Openings for Information Technology Intern Jobs at Mid-Ohio Food Collective