Pantry Express Specialist

JOB TITLE: Pantry Express Specialist                                                                                                                                                                                                                                                          STATUS: Full-time, Non-exempt                                                                                                                                                                                                                                                          REPORTS TO: Pantry Manager                                                                                                                                                                                                                                                                      DIRECT REPORTS: None

POSITION SUMMARY: 

Under the general supervision of the Food Pantry Manager, this position will be responsible for the overseeing day- to-day operations of Pantry Express and Online Ordering within the Kroger Community Food Pantry at Mid-Ohio Foodbank.

PRIMARY DUTIES:

• Coordinate day-to-day operations of Pantry Express and Online Ordering within the food pantry according to Standard Operating Procedures.
• Train and oversee Foodbank volunteers to fulfill day-to-day pantry express duties, such as: stock shelves, answer phones and sign-in pantry customers for service, order food, etc.
• Organizes and manages product movement of food pantry inventory for Pantry Express and Online Ordering.
• Work with Pantry Manager and other department staff to plan/implement programs and services that support the Foodbank's mission, vision and strategic direction.
• Assist with the implementation and execution of online ordering processes.
• Check and update online ordering system to ensure orders are received and fulfilled.
• Work with program staff to inform the development, implementation and evaluation of programs and special projects related to the food pantry.
• Maintain safe, secure, and healthy work environment by following safety practices and policies.
• Participates in special projects as requested.

MINIMUM QUALIFICATIONS:

Education and Certification:  High School Diploma/GED required. Food Safety Certification (provided by Mid-Ohio Foodbank)

Knowledge and Experience: Must have two years of experience working/volunteering in a community based setting interacting directly with individuals, families and/or children in a customer service or education capacity. Two years of experience working/volunteering in a food pantry is desired. Experience operating a forklift and/or electric pallet jack is desired. Potential candidates must have experience training, supervising and retaining volunteers to achieve set goals. Computer skills are necessary for maintaining pantry records and completing monthly/annual statistical reports. Knowledge of food pantry operations and community garden projects/initiatives.  Basic knowledge of Microsoft Office software including Word, Excel, and Outlook is required.

Skills/Competencies:  Strong organization, communication and people skills are required. Individuals must understand the importance of collecting data related to pantry services for evaluation and reporting purposes. Candidates must represent Mid-Ohio Foodbank with professionalism when interacting with clients, volunteers, community members and Foodbank staff.

JOB CONDITIONS:

Working Conditions: Normal office and pantry environment. Occasional travel may be required. Must be able to perform moderate to heavy physical labor (lift 30 lbs frequently and 50 lbs occasionally).  Daily walking, bending, reaching, pushing and pulling (300 lbs. with use of manual pallet jack). Frequent standing, walking, lifting, carrying, and reaching.  Must work in constantly changing climate temperatures.

ADA:  The above statements cover what are generally believed to the principal and essential function of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

Current Openings for Pantry Express Specialist Jobs at Mid-Ohio Food Collective